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30/11/2008, 10:38 osie Joined on 17/12/2007 South West France Posts 235 telephones in a hotel Its winter again and time for me to reflect on costs.... I was wondering if anyone else has phones in each hotel room and what set up they use. I have a pabx system with 10 phone lines.  This means that all the rooms have a direct line however it also means that I need to pay for an extra analogue line for the pabx set up and pay extra for 10 lines.  This all probably works out at about 800€ / year extra for which the phones are very rarely used. There maybe a problem with a wifi solution as some rooms do not pick up the signal. Thanks osie www.le-murier.com    Report

30/11/2008, 11:13 AnOther Joined on 05/12/2006 Mer du Nord/W of Cahors (46) Posts 7,394 Re: telephones in a hotel Frankly I think telephones in rooms are a bit outdated now and you've said yourself that they are rarely used. The majority of tourists have no real need of the facility and will invariably have a mobile phone anyway and business guests will likely have their company provided mobile phones or suitably equipped laptops for communications. Save the money. If you want to offer WiFi then have a hotspot in a public area where it will be largely self regulating and less open to misuse or abuse. When everybody is saying the same thing it's usually time to ask if they know what they are saying.    Report

30/11/2008, 13:07 osie Joined on 17/12/2007 South West France Posts 235 Re: telephones in a hotel The phones are due to a requirement rather than anything else... It is something that is part of the star system and although not set in stone it is definitely a bonus. I have WiFi and being in the coutryside there are no hotspots.  The wifi though without any gadgets wont reach round the whole of the property. www.le-murier.com    Report

30/11/2008, 14:24 AnOther Joined on 05/12/2006 Mer du Nord/W of Cahors (46) Posts 7,394 Re: telephones in a hotel If they are hardly used it doesn't sound like much of a bonus except on paper. Does the star system say they have to work Are you that marginal for your star rating that removing them could downgrade you and do you think you would stand to lose more than €800/yr if you were downgraded ? When I said 'public' BTW I meant a communal area in the hotel When everybody is saying the same thing it's usually time to ask if they know what they are saying.    Report

30/11/2008, 18:46 Jura Joined on 28/11/2005 Posts 816 Re: telephones in a hotel We never bothered with phones in the rooms...everyone has mobiles these days.      Report

30/11/2008, 19:12 BJSLIV Joined on 23/08/2004 Posts 2,830 Re: telephones in a hotel According to the law to gain any level of official star rating you must have a phone in the room. Two star upwards it must be connected to the outside world. http://www.landes.cci.fr/upload/tourisme/pdf/hotel_normes.pdf Back In 1986 I suppose it made sense, less so now perhaps.        Report

01/12/2008, 7:01 Quillan Joined on 23/08/2004 Forum Moderator Posts 6,132 Re: telephones in a hotel Re the Wifi, you could try a Wifi Repeater such as THIS or you can simply type "Wifi Repeater" in to Google. All you need is to unpack them and plug them in to the electricity, nothing could be simpler to install. http://www.chambresdhote.com    Report

01/12/2008, 9:49 osie Joined on 17/12/2007 South West France Posts 235 Re: telephones in a hotel Hi Quillan.. I plan to get one of those... orange do one.  What I am not too sure about is that the set up here is , 3 different fuse boxes in 3 buildings which must be connected in some way as there is only 1electricity bill.  What I do not know is if the wifi on 1 fuse box will work with a repeater on another fuse box. As far as the phones are concerned... I think they are worth having as although not many customers make calls with them, they do tend to receive calls.  I was wondering if there is a simple switchboard solution and dropping the direct lines in all rooms feature.  Another option is to use skype in some way but this would require investing in 10 wifi phones. Thanks osie www.le-murier.com    Report

01/12/2008, 10:20 Quillan Joined on 23/08/2004 Forum Moderator Posts 6,132 Re: telephones in a hotel Sorry I hope I have not mislead you. These units have to be placed on the edge of your existing range, they receive the radio signal and then rebroadcast it so there is only one unit. They only use the power socket to actually power the unit and do not receive any data via the house wiring. There are some cheap ones around for about £30. If you have little aerials sticking out of your existing Wifi box there are some things that you can attach to them, cost next to nothing, that claim the boost the signal although personally I am a bit sceptical. What I think you are taking about is where you have two units, you plug one in to the wall near your router and connect a cable between the router and the unit then you plug another in to the wall somewhere else and a Wifi box in to that. The Orange units you are looking at can deal with up to 200mb speed in and out each end but the transfer rate between the two units is only 85mb and as such create a bottleneck if you intend to send a lot of data around. I don't see why you need so many phonelines? How many rooms do you have? http://www.chambresdhote.com    Report

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