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05/05/2008, 14:51 Martinwatkins Joined on 23/08/2004 W Devon/NE Perigord Posts 1,083 Re: Lettre recommandé avec acuse REFUSED re the VOIP only degroupage totale with Neuf - yes this was also at the back of my mind;   however Club Internet do NOT insist on degroupage totale so we have been getting free calls to the UK via their VOIP,  whilst retaining the use of our FT line when the ADSL goes down;   I was a bit concerned however that once it becomes all NEUF they might try to force me to go totale,  which would be particularly difficult if one had just found oneself bounced into another year's contract. re resiliation - well OK I'm not out yet but it was a quick phone call to CI to ask for resiliation,  they told me I didn't have to write,   they sent an email within 48 hours confirming the resiliation and the date so I'm hoping that will be it. I will of course keep you posted.    Report

05/05/2008, 16:34 tracteurtom Joined on 09/01/2007 19 Correze Posts 351 Re: Lettre recommandé avec acuse REFUSED Ha yes, the 0.34 c / min Customer Service line.  Thats one of the reasons I ditched AOL, along with the intermittant service and of course that browser that AOL insist on you using..  I didn't know Alice was free (so to speak !).   Thanks for the info.    Report

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France Forum » Living » French Satellit... » Re: Lettre recommandé avec acuse REFUSED

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