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Hotel and Restaurant Owners
Topic has 14 replies.
 
 
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28/04/2008, 6:53
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cassis

Joined on 28/12/2007
Manhattan and Glasgow
Posts 458
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Re: "service non compris"
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If there is a service charge then since 1987 all displayed prices for drinks and food to be consumed on the premises (regardless of whether menu or à la carte) are required by law to include that charge and to state the rate at which it is charged. http://www.legifrance.gouv.fr/
It is not optional whether you pay service charge - it is a charge for use of the premises, chairs, tables, couverts, etc.).
Not the same as a tip, of course.
Zoggy played guitar, jammin' good with Weird and Golly.
Lyrics copyright Sausage Music 2008
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29/04/2008, 8:35
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cassis

Joined on 28/12/2007
Manhattan and Glasgow
Posts 458
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Re: "service non compris"
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There's never a separate "cover charge" as far as I'm aware - it's all wrapped in the term "service". I know that in Swiss French "service" in a restaurant also equates to"couverts" in France, i.e. the cutlery and plates.
Some time ago I asked a number of French guests and neighbours about "service compris" and tips. What I've said above just summarises what they told me and what is written in the legal reference I mentioned. A few quotes from the people I interviewed:
"Pour notre part mon mari et moi, nous laissons
un pourboire quand nous mangeons dans un restaurant amélioré. Quand nous voyons qu'il ya des élèves, des
jeunes employés - nous savons qu'ils travaillent beaucoup et sont mal
payés!. Nous laissons 1 ou 2 euros
(j'aimerai laisser plus, mais.....!). Quand je suis dans un bar je ne laisse pas de
pourboire pour une simple tasse de café." "Oui, il faut payer le service, c'est obligatoire, c'est dans les prix, mais on peut laisser un pourboire aussi."
"En effet le service est toujours compris, mais c'est une habitude
de laisser quelques pièces au serveur. Ce n'est pas une obligation, moi mème si
le serveur n'est pas sympa ou si j'ai trop attendu je ne laisse rien, sinon je
laisse une pièce. Combien? C'est personnel, par exemple, 0.20€ pour deux cafés ou 1€ pour un repas."
Zoggy played guitar, jammin' good with Weird and Golly.
Lyrics copyright Sausage Music 2008
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30/04/2008, 8:31
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Mel

Joined on 23/08/2004
Norwich - Home of Archant
Posts 722
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Re: "service non compris"
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I've often wondered how the figure of 15% was arrived at? My wife and I ate two meals in Paris last weekend that each came to over 100 euros, so, for me, I consider 15% to be far too much. In fact, I never tip more than 10% anywhere, however good the food.
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10/05/2008, 11:14
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Ian

Joined on 04/07/2007
Posts 384
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Re: "service non compris"
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I find it a little uncomfortable watching people get flustered with tipping. How much, when, to whom etc etc
My tip?
I always try to tip, discreetly and in advance of a meal with a kindly word along the lines that we are confident that we shall be receiving great service. It rarely backfires - and if it does I just complain and usually get something knocked off the bill.
It often works brilliantly! Try it next time.
Holiday and Property Guide for Nice and the Cote d'Azur
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France Forum » Owning/Running ... » Hotel and Resta... » "service non compris"
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