Not been with CA for ages, but about three years ago I tried to pay some cash into a different CA branch from our usual one, and they said they couldn't take it over the counter & I'd have to use my bank card to pay it into the machine,
When I said that we didn't have a card, they simply gave me a single-use card (which the machine then retained). From memory, they pre-coded the card with my account number and the amount being despoited.
Being CA, there's probably a lot of regional variation, but I did think at the time it was a really clever system.
Joined on 13/09/2006
Surrey & 31 (near Boulogne sur Gesse)
Posts 584
Re: CA not accepting cash deposit
Jo wrote:
As far as I know you will still be able to pay in cash without a card - just not to a cashier. It will have to be done by filling out an envelope and posting it in the machine. In my bank in the UK you hardly see a cashier, they have the same system for paying in cheques as you describe, and for paying in cash you open a slot, drop in the notes which it counts and returns any torn or folded ones, you then agree the amount that appears on the screen and type in the account number and sort code of the account you want credited. The bank equivalent of a self-serve checkout
A Nationwide branch that I use you put in your card and then feed in the cash, you agree the amount and it is then credited to your account.
Is it me or am I detecting the French more and more using their bank card to pay for things instead of writing out cheques?
The French way is to pay for bank accounts so for me, if you wish to be involved in France you have to pay for the card and that is that.
Our CA account is with Britline and since our local branch in Lot et Garonne went "cashless" we have used the paying in envelope system. This branch of CA Aquitaine insists on a copy of the RIB and photo page of the passport being inserted with the cash. They are happy to use their photocopier for this. You then use your cash card to open the drawer, or if you don't have one the assistant will use his/her branch card. So far no problems but we'd much prefer to be able to pay over the counter as we have no proof how much is in the envelope. The disclaimer on the paying in envelope makes it clear that if there is a discrepancy it is our liability not theirs!
Thanks for the replies; there certainly seems to be a move to not taking cash.
I pay money into a Halifax account in UK via a machine which prints out a receipt, which I'm very happy with, plus it prints out a tiny copy of cheques - excellent. Either way, I have proof of paying in. That I won't get with CA.
I do pay for having a French bank account, Paul - every month; I'm not trying to get something for nothing! What I object to is paying 30 euros for a card I don't want. The rest of the customers when I was in there also were very unhappy at the thought - and they were all French!
Jo
Good friends are like stars ...... you don't always see them, but you know they're always there.
"there certainly seems to be a move to not taking cash" But they do take cash! It's just that the cashier doesn't deal with it.
How on earth do you manage without a card? Almost nowhere will accept a cheque any more, certainly not our local garages restaurants etc. And what about taking cash out?
I gave up my card a couple of years ago Norman but to be fair I now mainly use my Nationwide one I am definitely in the minority in my area when it comes to paying by card, all of my friends always reach for their cheque book to pay for everything except a baguette despite the fact that a lot of them do indeed have a carte bancaire.
The only time I have had to bail one of them out was to pay their share in a restaurant in Lille which seemed much more cosmopolitan by comparison.
My only regret in giving up my card was to find out straight away that I did in fact use it to check my balance, now I have to go in (not on a Monday of course ) and ask, sign a form, have my passport photocopied etc and then sign a second copy of the releve form that they eventually give to me. A lot of hassle for an account where I usually keep a balance of less than €100 ito pay for my Free.fr abonnment.
If I were to be able to access the account on line without paying then I would doubtlessly use my cheque bok and the account a lot more, I cant see why they want to charge for everything that they introduce to make their lives easier and yet are happy to introduce anything that adds to their paperasse including sending an air mail letter with my statement to my UK address every month.
'Our CA (Nord Midi Pyrenees) has been cash-less for over a year now. To deposit cash, I have to put the money into an envelope, fill in the details, and deposit it in a hole in the wall type machine.'
Does that make it cashless?
Our local CA has got rid of the counter and wants everyone to use machines. I have always withdrawn money from the ATM and paid it in to cover expenses. I don't need or want to pay for a CA bank card. I transferred money from Nationwide a few months ago and when I want to withdraw some, they give put a temporary card into the ATM for me.
JR - I didn't realise CA charges for checking the account online. Where does it say that?
I am with Credit Lyonnaise, they used to deduct IIRC €2.50 per month to be able to check your balance on line, the system would not do anything else I cancelled the service and in a rare fit of efficiency they only continued taking the money for a further year