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French Satellite TV, French Internet and Telephone
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 25/05/2008, 8:20
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Martinwatkins
Joined on 23/08/2004
W Devon/NE Perigord
Posts 1,082
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Well after my initial euphoria that it was working I've realised that it's not actually working "properly", and in fact last night and this morning I can't get the laptop to log on to the Alice wireless network at all.
I've tried various things;
With Windows in charge of Wifi (ie Netgear running but hobbled as described by Danny above)
Alice Wifi - worked but only bumpily (long periods when the internet "stalled". Much slower (our ADSL is normally 470 kbps, this was running at 140 kbps max). SSID automatically detected, but now - after a wait of several minutes while it tried to join - it says it can't join the network.
Club Internet Wifi (box powered but not plugged into the phone line) - network not detected (No SSID or signal on the relevant channel)
With Netgear in charge
Club Internet - working perfectly - logs on by putting the 26 character key in the WEP "create with passphrase" box
Alice - the network is detected, indeed briefly the signal blobs turn green and the MAC is displayed, then within seconds it starts scanning again, plodding through the channels.
I've never got the laptop to work with Alice using the Netgear software.
The first obvious thing I've tried is turning off the WEP security, the Alice box is now "open" to the wide world, and the laptop STILL won't join using either software system.
So either I've got a duff Alice box, although that seems unlikely as the SSID is being transmitted and seen, or there's a dodgy setting somewhere else.
Please help, it's frustrating me!! Wendy's very old computer (with an D Air card in) also won't log on, but as it took ten goes each time with hers to get it to log onto Club Internet maybe that doesn't tell us much. Again, the network is "seen" loud and clear but it just won't bring itself to actually work. We were going to replace her computer tomorrow as it takes 20 mins to turn on (Windows 2000 hanging on by a thread) but if we have a more fundamental problem with the network I'll hold off in the hope the £ recovers a bit!
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25/05/2008, 8:31
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Martinwatkins
Joined on 23/08/2004
W Devon/NE Perigord
Posts 1,082
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Well while I was distracted writing the last post the laptop (Netgear software in charge) has "settled" on Alice and - touch wood - is running like a train. I'm just going to try the old cronk (the computer, not Wendy) after the obligatory 20 minute warm up....
TBH I might well leave the security "off" if it's going to cause so much grief, we're down a long drive and we'd probably spot the queue of cars with people inside tapping furiously on laptops.
But if anyone DOES have any ideas......
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25/05/2008, 8:32
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Jane and Danny
Joined on 23/08/2004
near Cahors, 46
Posts 844
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Martin,
There are so many possibilities, it might be easier, if you want, to give me a ring. I am in all day.
Danny
specialist flute repair
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25/05/2008, 11:26
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Martinwatkins
Joined on 23/08/2004
W Devon/NE Perigord
Posts 1,082
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Should I be pushing the REG button? It doesn't say to do so in the Alice mode d'emploi but I wonder.....
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25/05/2008, 14:49
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Jane and Danny
Joined on 23/08/2004
near Cahors, 46
Posts 844
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Hi Martin,
Which version of alice box do you have? I dont see any harm in pressing the reg button but don't know what that will do either. It could be part of the security on the new alice box by Pirelli. I haven't got that one so I am not sure.
Danny
PS make sure the MAC address security is not operational at the same time as WEP
specialist flute repair
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25/05/2008, 14:52
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Jane and Danny
Joined on 23/08/2004
near Cahors, 46
Posts 844
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Just read this bit on that page:
Wi-Fi® Broadcom™
- Point d’accès WLAN 802.11g Broadcom™ intégré (compatible 802.11b – possibilité d’upgrader vers les technologies futures 802.11n)
- Sécurisation par encodage WPA ou WEP 128 bits
- Support du système d’appairage WPS, pour paramétrage simple et sécurisé des PC sans fils (qui doivent être compatibles avec cette norme) à l’aide du bouton « Reg. »
- Filtrage par adresse MAC
- Possibilité de sélection automatique du meilleur canal Wi-Fi®
so it seems the REG button is related but maybe not the problem
Danny
specialist flute repair
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France Forum » Living » French Satellit... » Moving ADSL provider
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