Changing Logon Email Address

Forum Technical Support

Changing Logon Email Address

jxedwards 26/08/2008, 4:48

Due to serious SPAM issues I no longer use my *****@yahoo.co.uk email address.

This address is my Logon address. I have 'edited' my details to reflect my new ****@gmail.com address but when I try to Logon again I have to use my ***@yahoo.co.uk address.

Will any notification's PM's got to Yahoo or Gmail?

Help please.

Thanks in advance

John

Even a stopped clock is correct twice a day!!

Re: Changing Logon Email Address

Clair 26/08/2008, 7:05
The email add (xxx@yahoo.co.uk) you entered when you first logged on the forum is your personal registration key and cannot be amended. It is not used for email or notifications.
Notifications and emails are sent to the email address shown at the top of your profile page (xxx@gmail.com) under "Private email".

Clair
Real Virtual French Person

Re: Changing Logon Email Address

crépuscule 23/09/2008, 15:56

I have just discovered the same problem as John. If the logon screen says "Enter e-mail", then it should recognise your new e-mail address. I have spent most of today updating my e-mail address on the many websites & forums where it is registered. For many of these, e-mail address is the accepted log on and updating your e-mail address is sufficient to change your log on/user name. This is only the 3rd website I have come across where this is not the case.

As a work around, is it possible to delete my existing profile and set up a new one with the same user name (crépuscule) and my new e-mail address? I suspect the answer is "No" but I assume I could re-register using my new e-mail address and a different name.

Re: Changing Logon Email Address

Clair 23/09/2008, 16:14
Crepuscule,
When the log-on screen says "Enter e-mail", it refers to the email address you first registered with the forum, not your new email address.
Changing your email address has no bearing on login.
All forum mail and notifications will be sent to your new address.
The old email address has no mail/notification generating facility. It is simply a log-on facility when coupled with your password.

Clair
Real Virtual French Person

Re: Changing Logon Email Address

crépuscule 23/09/2008, 16:28
I understand that! But my point is that the design of the site should be more flexible.

Re: Changing Logon Email Address

Clair 23/09/2008, 16:28
I wish! Big Smile [:D]

Clair
Real Virtual French Person

Re: Changing Logon Email Address

crépuscule 24/09/2008, 15:35
Crépuscule is re-born as I have re-registered with a userid = my new e-mail address. Sadly, there is no way to delete the now obsolete old userid. Tant pis! Anyone want a good business analyst?

Re: Changing Logon Email Address

Clair 24/09/2008, 15:44
Crépuscule
Your old ID has been taken care of Smile [:)]

Clair
Real Virtual French Person

Re: Changing Logon Email Address

crépuscule 24/09/2008, 16:04
Oops, didn't realise you were part of the police force! However, I'm happy that the loose ends have been tidied up.

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