We have had a phone call to say that there is virtually no water pressure in the taps in our house in France - apparently it's just coming out in a dribble. The meter has been checked over night and was unchanged so we don't think it's due to water leak and our neighbours apparently have no problem. It's been identified because we've got some builders in trying to do some repointing and they can't use the outside tap, but we understand it's the same inside.
I am going to have to phone the water company tomorrow but before I do, does anyone have any thoughts as to what might be causing the problem?
Thanks
Have the builders checked the stop tap? If your neighbours' supply is fine, it sounds like a blockage.
P. S. On another thread recently, someone was worried that there had been theft of their water supply but as your meter reading is the same, it won't be that.
Thanks for the reply. Yes, I had seen the post about water theft and it made me think about our own security arrangements. But as you say, that doesn't seem to be a problem here.
The stoptap has been checked too so it isn't that either. I agree it's probably a blockage - though am not sure how we would set about finding and fixing it. I guess the first thing is to call Veolia and check that the pressure is OK going into the meter.
Helen wrote: The stoptap has been checked too so it isn't that either. I agree it's probably a blockage - though am not sure how we would set about finding and fixing it. I guess the first thing is to call Veolia and check that the pressure is OK going into the meter.
As the water companies interest ends at he meter, wouldn't you be better calling a plumber? He can check the pressure, which is likely to be alright if your neighbours water is OK.
Nick
Why not post a sensible answer, people will appreciate it more
Many thanks for the comments - very supportive, not least as my other half is away at the moment and I'm having to deal with this on my own!
We paid a bill in January for the 1st semestre 2008 - which I assume means 6 months? So I don't think it will be that though I will check with Veolia that they think I've paid too! ( However, I now find that the phone number on the water bill doesn't appear to work from the UK - it's an 0811 number which may be why - and the website to contact them by email seems to be on a go-slow. Life's never easy!)
I've been wondering about damage to the pipe to the outdoor tap in the back garden, though they haven't been working at the front (where the meter is) and our friends think that the pressure is down in the house too. It may be a plumber is what is needed. I'll let you know how I get on!
Check with veolia before getting a plumber. Your problem sounds very much like veolia has turned down the pressure so that you only get a tricle. We ask them to reduce the pressure when we are between tenants, we still have to pay the standing charge, however the loss of water through theft or by external damage is substantially reduced.
ams
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