Jan, do you live 'on site' ? if you don't I would appoint someone trusted to do as we do...check the premises over before they return the keys. Hubby talks to the guests whilst I look things over, believe me, we have caught a few out using this method. One family had 'accidentally packed' quite a few items from the property...clock radios, towels, DVD's...
I think maybe you need to 'up' your safety deposit for the future.
Hi Jura
Yes I live on site but unfortunately was ill in bed with the flu from the Monday of their stay until 2 days after they had left. My husband died 2 years ago just after we had finished renovating the last cottage so I was unable to do my normal check with the outgoing guest. Murphy's law ( or some similar law) dictates that this happened on the one and only time I didn't take a damage deposit.
Thank you for your kind words and I am pleased to say that other than on this occassion all my previous guests have been lovely and some have made 3 or 4 visits.
Jan
Yes Jan, the majority are are joy to have stay. It is always that one exception isn't it.
I have found that Murphy has a law specific to us accommodation owners...
I hope all goes well for you in the future
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