PETER HELOIR wrote: | |
Hi there.
My first post but this is a topic that really gets me going, though it may be too late for you!
We moved down over two years and for the first part I hired a van.........never again!
Last year when we finally moved out (Just South of Agen) we got a whole range of quotes and just could not believe the diference sin price!
Some companies wanted a fortune. Eventually we asked around like you (we did not know about forums then!) and were told of a company called ET. They are not removers but brokers and they found us a really nice French chap who was operating from the UK. Sure we had to pay but it actually worked out cheaper than the year before when I had moved the first half of our load down!!
The problem seems to be that all the removal companies tell lies just to get your business and as you never see them again they get away with it. We found that this company were good because they had so many companies on the books that they knew the real story!!
Mind you i still think that they all charge too much for waht should be a cheap exercise but I suppose the ferries and fuel charges (not to mention wages and VAT ect) all do add up!!
All the best
Peter
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Peter
We also used ET Brokers after reading about them in the Sunday Times and after someone posted on this very forum about how good they were.
The Brokers were great, it was the removal company that was a disaster. We chose the cheap option whereby they'd deliver when they were near our area. That was OK as we had bought our French house and we wanted to decorate and it wasn't that important to have our furniture immediately.
The removals people DIDN'T come on the day they said they would (and we were sitting outside on our forecourt in Wales with loads of stuff we had moved outside in order to help them). They came the following day with only ONE man because the other one was taken ill. I had to call the company HQ for them to find another person.
Then, when it was time to deliver to us in France, they said they couldn't do it for 6 weeks from our request. OK, we didn't pay full tariff and we expected to be out by perhaps 10 days to a fortnight, but SIX weeks? Even then, we thought, OK, we'll finish the decorating and live rough for a few more weeks. But then, THEY WANTED TO CHARGE US STORAGE FOR THE SIX WEEKS THAT THEY COULDN'T DELIVER! In other words, not only were we inconvenienced, but we had to pay for the privilege.
We had no phone in France and we used our UK mobiles to ring the company, ET brokers, etc. (I won't even go into how much money we spent just ringing round). I can only assume that the Brokers contacted the company in the end because our furniture did get delivered "only" a fortnight late and no more mention was made of paying for extra storage.
So, what I'm saying is, the Brokers did their job and earned their modest fee but the Removal Company should be stopped by somebody from trading IMHO.
If anybody out there wants to know WHICH removal company it was, please email or pm and I shall be more than willing to supply you with their name!
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